Do you struggle to prioritize employee training? While it may seem like an unnecessary expense, it is actually a valuable investment. If you want to succeed as a team, you have to give your team the tools they need to succeed. Training pays off in two big ways: performance and confidence.
Untrained employees don’t do their jobs well. According to elearningindustry.com,”Your employees are your biggest asset since they get the required work done so your organization can meet its business objectives. Effective training designed specifically for your organization can provide your employees with essential next-generation skills while bringing with it a host of business benefits.” A trained employee knows exactly what is expected of them. He or she is also capable of doing each step of the process accurately and efficiently. In the end, your business itself (not your employees) benefits the most from training! When a person knows what they are doing, they are more likely to pick up the pace because they aren’t constantly asking questions about the task (quantity and productivity increases). Furthermore, once a process becomes natural to them, your trained employee has the opportunity to do the task well (quality improves).
An untrained employee is a frustrated employee. They go to work each day afraid of failure because they don’t know what they are doing. If they make a costly mistake, they have to take the hit for the team, despite the fact that some training could have prevented their mistake. A trained employee goes to work each day knowing they know what they are doing. They can get started on their task-set immediately and work with little to no supervision. This boosts their confidence and gives them a better attitude overall in the workplace. It also motivates them to do better work.